Assistant Banquet Manager

Job responsibilities

• Assist the Banquet Manager in overseeing the daily banquet and event operations.
• Ensure all functions, conferences, weddings, meetings, and special events are executed according to hotel standards and guest expectations.
• Coordinate with Sales, Kitchen, Stewarding, Housekeeping, Front Office, Engineering, and Security departments to ensure seamless event execution.
• Supervise banquet colleagues during event setup, service, and breakdown, ensuring efficient workflow and adherence to service standards.
• Conduct pre-function briefings and provide continuous coaching to the banquet team.
• Monitor staffing levels and support scheduling based on business demands.
• Ensure all banquet venues are prepared, presented, and maintained to the highest quality standards.
• Respond promptly and professionally to guest requests, feedback, and service recovery situations.
• Assist in monitoring labor costs, operating expenses, and inventory control.
• Ensure compliance with food safety, hygiene, health & safety, and company policies.
• Support the Banquet Manager in training, mentoring, and evaluating team members while fostering a positive working environment.
• Prepare operational reports and assist with departmental administrative tasks as required.

Requirements

• Minimum 3 years of experience in Banquet or Food & Beverage Operations, including at least 1 year in a supervisory position.
• Bachelor's degree in Hospitality Management or a related field is an advantage.
• Strong leadership, organizational, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Proven ability to lead teams in a fast-paced environment while maintaining exceptional service standards.
• Strong knowledge of banquet service procedures, event planning, and operational standards.
• Proficiency in Microsoft Office applications; experience with hotel management systems is an advantage.
• Good command of English; additional languages are considered a plus.
• Flexible to work evenings, weekends, and public holidays according to operational requirements.

Interested candidates can apply by clicking the link provided in the "Apply" button.