Important — Please read

Candidates below true C1 speaking level will not be considered
To apply, send your CV to [email protected]
Please attach 30-45 second English voice recording introducing yourself so we can check your speaking skills in advance. Accepted audio formats: MP3 / M4A / WAV
Please include your available schedule(s) in your email.

What We Offer

Requirements (Must-Have)

Advanced to near-native English proficiency (C1–C2) — excellent speaking and listening skills are mandatory
Fast reaction, strong comprehension, and critical thinking
Strong multitasking abilities and the ability to work under pressure
High level of responsibility and self-discipline
Basic Microsoft Excel knowledge (used daily)
Personal computer with stable high-speed internet, noise-cancelling headphones, quiet and distraction-free workspace

Nice to Have (Strong Advantage)

Responsibilities

Handle inbound customer calls, providing accurate information about services scope, policies, and procedures
Document all customer interactions in the CRM system accurately
Comply with company policies, data protection, and confidentiality standards

Working Schedule Options (Baku Time)

Salary: 400 AZN NET

During wintertime, the shift starts and ends one hour later.

Amazon AWS Connect Programming Specialist (Part-time)

Requirements:

Basic knowledge of Amazon Connect (AWS)
Understanding of call center operations and call flows
Experience setting up and maintaining call queues, routing rules, and agent profiles
Ability to monitor and analyze call statistics and KPIs
Strong analytical and problem-solving skills

Salary: To be discussed during the interview.

Interested candidates can send their CV to the e-mail address in the Apply for job button.

Remote Call Center Operator (Advanced English Only)

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